Owner and Rental Guest Services

From email and phone inquiries to secure transactions to key distribution and post occupancy inspections, we handle all guest related issues and reduce the headaches for our Mammoth property owners. For the do it yourself owner, we can customize a program with services that work for you and fees that fit your budget.

Owner Services

  • Online bookings and rental calendar. Online availability, and secure 24/7 reservations for owners and guests with the vacation industry's leading reservation system.
  • Online, secure reservations. 24/7 reservations for owners and rental guests.
  • Inquiry and Reservation Management. Professionally trained reservation agents, to ensure phone, email and web inquires are answered promptly and efficiently.
  • Financial Management. Secure credit card processing, service order accounting, monthly statements and 1090's.
  • Yield Management Rate Engine. Maximize revenue and bookings with the tools the hotels and airlines use, dynamizally adjust prices based on supply and demand, seasonal factors, and more.
  • Owner Web. Owner availability calendar, reservation access, monthly statements and account information on a dedicated, password protected owner web site.
  • Travel Insurance. CSA Travel Insurance protects owners against chargebacks and lost revenue.
  • Guest Correspondence. Management of all guest correspondence including confirmations, rental contracts, policies, invoices, and rental property information.
  • Guest Check-in/Check-out. Key distribution, lockboxes and property security.

Rental Guest Services

  • Online Booking and Confirmation.
  • Authenticated User Reviews. First hand recommendations from actual previous rental guests.
  • Frequent Renter Discounts, Low Booking Fees and No Hidden Charges.
  • Travel Insurance. CSA Travel Insurance protects renters against unforeseen events.
  • Fully Equipped Kitchens.
  • Internet Access. Some units are equipped with Internet access.
  • Pet Friendly. Ask us about our pet friendly rentals.
  • High-end Condo Supplies and Linens. 300 thread count fitted sheets and oversize bath towels. Bath tissue, paper towels, dish towels and soaps.
  • Two Complementary Welcome Baskets. The bathroom basket contains Spa quality soaps and shampoos, conditioner, hand lotion, toothbrush, razor, q-tips and cotton balls. The kitchen basket features a variety of treats, including a one day supply of coffee, creamers, sugar, Equal, Sweet-N-Low, and assorted teas, hot chocolate, granola bars & oatmeal (subject to change).
  • 24 Hour Emergency Guest Services.

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